Wansview Cloud DocsQ7 Quick Start Guide
Quick start guide for the Wansview Q7 indoor camera — what's in the box, product diagram, setup, indicator lights, installation, and FAQ.
Q7 Quick Start Guide
Read this manual carefully and save it for future reference.
What's in the Box
- Camera
- Pack of Screws
- Mounting Bracket
- Power Cable
- Power Adapter
Product Diagram
- Lens
- Microphone
- Micro SD Card Slot
- Speaker
- Indicator Light
- Power Port
- Reset Button
Setup
Download the "Wansview Cloud" app, create an account and then log in.
Connect the camera to a power outlet and wait for 20 seconds, or until the indicator light flashes red and blue alternately.
Open the "Wansview Cloud" app, tap the "+" or "Add device" button, find the Q7 camera in the list, then follow the in-app instructions.
The Wansview Cloud app is available on the App Store and Google Play.
Indicator Lights Status
| Light Status | Camera Status |
|---|---|
| 🔴 Solid red light | Camera powered on |
| 🔴🔵 Flashing red and blue light | Camera ready for connection |
| 🔵 Flashing blue light | Wi-Fi connection in progress |
| 🔵 Solid blue light | Camera working properly |
| 🔴 Flashing red light | Reset / firmware upgrade in progress |
Installation
Drill two holes in the wall with the aid of the template sticker, then screw the mounting bracket on the wall.
Screw the camera onto the mounting bracket.
FAQ
Unable to connect the camera to Wi-Fi during setup?
If you are unable to connect the camera to Wi-Fi, please try the following solutions:
- Make sure your Wi-Fi meets the network requirements of the camera and check if the router supports 2.4GHz Wi-Fi.
- Make sure you have entered the correct Wi-Fi password.
- Place your camera near the router to make sure that the Wi-Fi signal is strong enough.
- Check if the indicator light is flashing red and blue alternately.
For more help, see the Wi-Fi Connection troubleshooting guides. If the problem persists, please contact our customer service: US/CA [email protected], UK [email protected].
The light is not flashing red and blue alternately?
If the light does not flash red and blue alternately, please try the following solutions:
- Make sure the camera is powered on.
- Press and hold the reset button for about 15 seconds to reset the camera.
Camera is offline?
- Make sure the router is working properly. Restart the router and the camera, then see if the camera reconnects automatically.
- If not, reset the camera by holding the reset button for 15 seconds, then reconnect the camera.
- Place the camera closer to the router to make sure the connection is strong enough.
Do I have to subscribe to the cloud plan?
The "Wansview Cloud" application is free to use. The cloud service is completely optional. Even if you don't want to subscribe, you can still use the camera normally. Learn more about Cloud Storage.
After-Sales Support
- US/CA:
[email protected] - UK:
[email protected] - TEL: 1-323-686-3288 (US only)